Payment Terms

Payment Processor

ChristmasLightsCreations.com is committed to ensuring you can shop safely in our store.

When you place an order with ChristmasLightsCreations.com, your credit card number and personal information are encrypted. Encryption is a process that scrambles your credit card number and personal information.

ChristmasLightsCreations.com employs a 2048 bit encryption Domain Validated (DV) SSL for all e-commerce transactions. Our SSL Certificate was updated on March 20, 2019 and is valid until March 20, 2021. We are also PCI compliant as are our payment processors. We obtained our PCI certification from Sysnet, a company recommended by Pay Pal and approved by the PCI Security Standards Council for services as an Approved Scan Vendor (ASV) and as a Qualified Security Assessor (QSA).

ChristmasLightsCreations.com is Level 4 PCI compliant and meets all requirements set forth by the PCI security standards v3.0. Our annual PCI Compliance Self-Assessment Questionnaire was completed and approved on May 24, 2018 and is valid until May 23, 2019. Our latest quarterly security scan was completed and passed on January 12, 2019.

We use Stripe and Pay Pal to process all payment transactions. Stripe and Pay Pal are Level 1 PCI compliant, the highest level that can be achieved.

The Stripe Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks.

Stripe adheres to strict industry standards for payment processing, including:

~ 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

~ Industry leading encryption hardware and software methods and security protocols to protect customer information.

~ Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Privacy Policy.

ChristmasLightsCreations.com is a registered merchant with Stripe and Pay Pal.

Payment Options

We accept Visa, MasterCard, Discover, JCB, American Express and Pay Pal as payment for merchandise purchased in our online store.

Please ensure that you have correctly provided all information needed to process your order. Incorrect information will prevent your order from processing.

Refund Policy

Our credit card processor Stripe and Pay Pal each charge us a transaction fee when you purchase a product from us. In the event we issue you a partial or full refund, Stripe and Pay Pal charge us a transaction fee to do so. If you purchased a product on our website using Stripe and we issue a $5.00 refund, Stripe will charge us $0.45. Therefore your net refund will be $4.55.

Stripe and Pay Pal will not waive those transaction fees, and we will not reimburse you for the fees.

Charging Your Credit Card Online

Upon completion and acceptance of your order, your credit or debit card will be charged for the full order amount, including all applicable taxes and shipping costs. If you opt to use Pay Pal Express to process your payment, you will have the option to use your card or bank account.

Charging Your Credit Card – Telephone Orders

We accept telephone orders beginning on February 1 until August 31 every calendar year from customers who prefer that method as opposed to entering their personal information online. We are unable to accept telephone orders from September 1 through January 31. When we take an order over the telephone, we do not maintain any written records pertaining to your personal information. When we enter your credit card information via our processor, once the card number has been entered it is immediately encrypted. From that point forward we can not see your credit card number, but your account information is on file. That means if you want to purchase from us again, we can charge your card for the amount of the purchase. We can do this only by accessing your account through our credit card processor which has safely stored your personal information.

Payment Terms April 6, 2013
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Warehouse Location

4289 Concorde Road
Memphis, Tennessee 38118
901-337-2782
Appointment Only!