Product Warranties
All products found on ChristmasLightsCreations.com come with a manufacturer’s warranty. No other warranties are expressed or implied. Warranty information can be found either with the documents included within the manufacturer’s original packaging or written on the manufacturer’s original box.
ChristmasLightsCreations LLC assumes no responsibility in any event for incidental or consequential damages, including, without limitation, costs relating to removal, installation or re-installation of the products, or damages for personal injury or property. These products may present possible shock or fire hazard if not installed properly. Manufacturer’s warranties are voided for products not installed according to current local electrical codes and/or the National Electric Code.
Christmas Lights Creations LLC warrants only to the purchaser of these products from Christmas Lights Creations LLC (the “customer”) that the products purchased from Christmas Lights Creations LLC (the “product”) will be free from defects in materials and workmanship under the normal use and service for which the products were designed for a period of:
24 months from the date of purchase of the product by the customer.
Customer’s exclusive remedy under this Limited Warranty shall be the repair or replacement, at Christmas Lights Creations LLC sole option, of the product, or any part of the product, determined by Christmas Lights Creations LLC to be defective. In order to exercise its warranty rights, customer must notify Christmas Lights Creations LLC in accordance with the instructions described under the heading Obtaining Warranty Service.
CHRISTMAS LIGHTS CREATIONS LLC HEREBY DISCLAIMS ALL OTHER WARRANTIES, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED BY LAW OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. CUSTOMER’S SOLE REMEDY FOR ANY DEFECTIVE PRODUCT WILL BE AS STATED ABOVE, AND IN NO EVENT WILL CHRISTMAS LIGHTS CREATIONS LLC BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR INDIRECT DAMAGES IN CONNECTION WITH THE PRODUCT.
This Limited Warranty shall be void if the customer fails to comply with all of the terms set forth in this Limited Warranty. This Limited Warranty is the sole warranty offered by Christmas Lights Creations LLC with respect to these products. Christmas Lights Creations LLC does not assume any other liability in connection with the sale of these products. No representative of Christmas Lights Creations LLC is authorized to extend this Limited Warranty or to change it in any manner whatsoever. No warranty applies to any party other than the original customer.
Christmas Lights Creations LLC and its directors, officers, employees, subsidiaries and affiliates shall not be liable for any damages arising from any loss of equipment, loss of time, loss or destruction of property, loss of production or profits, overhead costs, claims of third parties, labor or materials, penalties or liquidated damages or punitive damages, whatsoever, whether based upon breach of warranty, breach of contract, negligence, strict liability or any other legal theory, or other losses or expenses incurred by the customer or any third party.
Obtaining Warranty Service
Customer must contact us in writing only via email. Include your order number and all information related to your claim, including images which support your position.
Customer will prepay shipping charges for product returned to Christmas Lights Creations LLC for warranty service, and Christmas Lights Creations LLC will pay for return of product to customer by whichever shipping method is the most cost effective.