Product Warranties

Product Warranties

All products found on ChristmasLightsCreations.com come with a manufacturer’s warranty. No other warranties are expressed or implied. Warranty information can be found either with the documents included within the manufacturer’s original packaging or written on the manufacturer’s original box.

ChristmasLightsCreations LLC assumes no responsibility in any event for incidental or consequential damages, including, without limitation, costs relating to removal, installation or re-installation of the products, or damages for personal injury or property. These products may present possible shock or fire hazard if not installed properly. Manufacturer’s warranties are voided for products not installed according to current local electrical codes and/or the National Electric Code.

Specific Terms Related to Blow Molds

Union Products, TPI and some Grand Venture blow molds found on ChristmasLightsCreations.com were shipped to us from the manufacturer with the understanding that these items may contain bumps, bruises and slight imperfections. The specific Grand Venture blow molds are the Ghost with Pumpkin, Boo Ghost and Nativity Set.

Prior to shipping your order, we will inspect the product(s) you purchased. Items with bumps, bruises and other slight imperfections are not considered damaged and they will not be exchanged. Refunds will not be granted for items that contain bumps, bruises and other slight imperfections that were present when the manufacturer shipped them to us. In addition, we will not accept returns or process refunds for blow molds that may have paint variances when illuminated. Union Products and TPI blow molds are not manufactured by Christmas Lights Creations, LLC and we have no control over their appearance when lit.

If you receive a blow mold with a defective light cord, we will ship a light cord to you at no charge.

Unpainted Blow Molds Disclaimer

We have unpainted blow molds for purchase on this website, i.e., the Grand Venture Snowman with Scarf and the Grand Venture Climbing Santa. Christmas Lights Creations LLC owns the aluminum molds and the exclusive rights to have these products produced. When purchasing an unpainted blow mold, it is very important to read the product description and the Specifications and Shipping information.

Unpainted blow molds must be pretreated before painting them. The manufacturing process leaves an oil residue on the unpainted blow mold that must be removed prior to painting. We do not offer any recommendations or endorse any method on how best to remove the excess oil. There are a number of tutorials that can be found on the Internet that explain how to pretreat and paint a blow mold.

Upon properly pretreating the unpainted blow mold we suggest using a water based transparent paint. We do not endorse any particular brand, but Rust-Oleum and Krylon produce water based transparent paints. They can be found at any number of retailers throughout the U.S.

Christmas Lights Creations LLC shall not be responsible for any damages relating to a failure to pretreat unpainted blow molds or follow manufacturer’s instructions.

Unpainted blow molds can not be returned to us under any circumstances. The only instances where we will replace an unpainted blow mold is in the event the product was lost or damaged during shipping. Please read our Shipping and Return Policy for more information.

Generic Edison Blow Mold Replacement Light Cord Disclaimer and Limited Warranty

The Generic Edison Blow Mold Replacement Light Cord available for purchase on this website is manufactured exclusively for Christmas Lights Creations LLC. This lighting harness is intended for use with blow mold products only. The product includes attached documentation regarding electrical specifications and proper use instructions which must be adhered to. The Limited Warranty for this product does not extend if damaged or worn by reason of application conditions, incorrect sizing, alteration, accident, abuse, neglect or misuse or improper or inadequate handling; improper or inadequate wiring utilized or installed in connection with the product; installation, operation or use of the product not made in strict accordance with the specifications and written instructions provided by Christmas Lights Creations LLC; use of the product for any purpose other than those for which it was designed; ordinary wear and tear; disasters or Acts of God; unauthorized attachments, alterations or modifications to the product; the misuse or failure of any item or equipment connected to the product; improper maintenance or repair of the product; or any other reason Christmas Lights Creations LLC determines in its sole discretion to be excessive or improper.

Christmas Lights Creations LLC warrants only to the purchaser of the product from Christmas Lights Creations LLC (the “customer”) that the product purchased from Christmas Lights Creations LLC (the “product”) will be free from defects in materials and workmanship under the normal use and service for which the product was designed for a period of:

24 months from the date of purchase of the product by the customer.

Customer’s exclusive remedy under this Limited Warranty shall be the repair or replacement, at Christmas Lights Creations LLC sole option, of the product, or any part of the product, determined by Christmas Lights Creations LLC to be defective. In order to exercise its warranty rights, customer must notify Christmas Lights Creations LLC in accordance with the instructions described under the heading Obtaining Warranty Service.

CHRISTMAS LIGHTS CREATIONS LLC HEREBY DISCLAIMS ALL OTHER WARRANTIES, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED BY LAW OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. CUSTOMER’S SOLE REMEDY FOR ANY DEFECTIVE PRODUCT WILL BE AS STATED ABOVE, AND IN NO EVENT WILL CHRISTMAS LIGHTS CREATIONS LLC BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR INDIRECT DAMAGES IN CONNECTION WITH THE PRODUCT.

This Limited Warranty shall be void if the customer fails to comply with all of the terms set forth in this Limited Warranty. This Limited Warranty is the sole warranty offered by Christmas Lights Creations LLC with respect to the product. Christmas Lights Creations LLC does not assume any other liability in connection with the sale of the product. No representative of Christmas Lights Creations LLC is authorized to extend this Limited Warranty or to change it in any manner whatsoever. No warranty applies to any party other than the original customer.

Christmas Lights Creations LLC and its directors, officers, employees, subsidiaries and affiliates shall not be liable for any damages arising from any loss of equipment, loss of time, loss or destruction of property, loss of production or profits, overhead costs, claims of third parties, labor or materials, penalties or liquidated damages or punitive damages, whatsoever, whether based upon breach of warranty, breach of contract, negligence, strict liability or any other legal theory, or other losses or expenses incurred by the customer or any third party.

Obtaining Warranty Service

Customer must contact us in writing only via email at warranty@christmaslightscreations.com. Include your order number and all information related to your claim, including images which support your position.

Customer will prepay shipping charges for product returned to Christmas Lights Creations LLC for warranty service, and Christmas Lights Creations LLC will pay for return of product to customer by UPS Standard Ground Transportation.

Product Warranties April 6, 2013
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Warehouse Location

4289 Concorde Road
Memphis, Tennessee 38118
901-337-2782
Appointment Only!